Frequently asked questions

Your questions answered

Payment is due on the day of treatment, including any medicines.

We accept cash and debit or credit cards.

You can read our full terms and conditions here.

Our out of hours emergency service is provided by Aldgate Veterinary Practice in Bridlington. If your pet needs urgent care when we’re closed, call Aldgate directly on 01262 677269. If you ring us, our answerphone will give you the same number. You’ll find more on our out of hours page.

If your pet needs to stay in overnight, please be aware we don’t have staff on site 24 hours a day. The vet will decide how inpatients are monitored.

You can read our full privacy policy here.

Send us a message through our contact form or give us a ring on 01723 513119. Please allow 48 hours from ordering for all medication, including flea and worm treatments.